How to Fix My Laptop Continuous Diagnostics
Hi,
To resolve your concern with continuously looping your system, we suggest that you follow the Startup Repair steps below:
- Turn off your computer.
- Turn on your computer. As soon as you see the Windows logo with the spinning dots, press and hold down the power button until your computer turns off. Do this process twice.
- Turn on your computer for the third time, and let it load.
- It should give you the message: Preparing Automatic Repair.
- On the next screen that would appear, click on Advanced Options.
- Select Troubleshoot.
- Go to Advanced Options.
- Click on Startup Repair.
- Wait for the repair to finish.
We would appreciate it if you could get back to us and provide us your feedback.
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This did not work. I am having the same exact issue as the person who initially did. It stars up and says preparing automatic repair then spins and spins then says diagnosing your pc and spins and never stops. Mine has been doing this since 8:45 this morning and it is now 7:44.
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The are other options that you may try. Kindly refer to this link.
Do let us know if you have any other concerns.
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Jow do you make it go back to how it was before a previous update was installed if you dont know how to get off the "diagnosing your pc" screen??
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We need to past first the "diagnosing your pc" message before we go back to your previous update or build.
If your PC won't start and you haven't created a recovery drive, download installation media and use it to restore from a system restore point or reset your PC.
- On a working PC, go to the Microsoft software download website.
- Download the media creation tool and then run it.
- Select Create installation media for another PC.
- Choose a language, edition, and architecture (64-bit or 32-bit).
- Follow the steps to create installation media, and then select Finish.
- Connect the installation media you created to your nonfunctional PC, and then turn it on.
- On the initial setup screen, enter your language and other preferences, and then select Next. If you're not seeing the setup screen, your PC might not be set up to boot from a drive. Check your PC manufacturer's website for info on how to change your PC's boot order, and then try again.
- Select Repair your computer.
- On the Choose an option screen, select Troubleshoot. From there, you can:
- Restore from a system restore point by selecting Advanced options > System Restore. This will remove recently installed apps, drivers, and updates that might be causing your PC problems. Restoring from a restore point won't affect your personal files.
- Select Reset this PC to reinstall Windows 10. This will remove apps and drivers you installed and changes you made to settings, but lets you choose to keep or remove your personal files.
Do let us know if you have any other concerns.
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How do you get it past the "diagnosing your pc" point?
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Thanks for your reply. Kindly follow the steps provided above on how to reset your PC. In that way, we can get past the "diagnosing your pc" error.
Do let us know the result so we can make sure to provide further assistance.
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I created the installation media on a USB and tried following those steps but nothing changed. It just boots up and goes back into the diagnosing your PC thing again. I dont know what to do.
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You just need to leave it as it is. It's more than an hour or two and nothing has changed, kindly follow these steps:
- In the Windows recovery environment under " Choose an op tion" screen, click " Troubleshoot ".
- Click "Advanced options" and then click "command prompt".
- In the command prompt, type the following commands one by one and press Enter after each command.
bootrec /fixmbr
bootrec /fixboot
bootrec /rebuildbcd
Note: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.
Do let us know if you need further assistance.
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So do i put the usb in the computer and turn it on and just let it sit with the usb in flr 2 hours??
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Source: https://answers.microsoft.com/en-us/windows/forum/all/preparing-automatic-repairdiagnosing-your-pc-loop/4285cbc0-b406-42f8-894b-8b117a53c06c
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